Terms Of Use

Welcome to Souq Sahara! By accessing or using our website, you agree to comply with the following Terms of Use. Please read them carefully before making a purchase or using any part of our site.

1. Acceptance of Terms
By visiting or shopping on Souq Sahara, you agree to these Terms of Use and our Privacy Policy. If you do not agree with any part of these terms, please discontinue use of our website.

2. Use of Our Website
You are granted a limited, non-exclusive, and revocable license to access and use Souq Sahara for personal shopping purposes. You may not reproduce, distribute, modify, or exploit any part of the website for commercial purposes without our prior written consent.

3. Product Information and Availability
We strive to display accurate product descriptions, images, and availability. However, we do not guarantee that all information is completely error-free. If a product is not as described, please contact us for assistance with a return or exchange.

4. Pricing and Payment
All prices listed are in AED and are subject to change without notice. We reserve the right to cancel or refuse any orders due to pricing errors or availability issues. Our primary payment method is Cash on Delivery; however, for bank transfers, please contact us via WhatsApp.

5. Shipping and Delivery
Souq Sahara offers free shipping across the UAE. Delivery times may vary depending on your location and item availability. We strive to meet our estimated delivery times but are not responsible for delays due to unforeseen circumstances.

6. Returns and Exchanges
Please refer to our Return & Exchange Policy for details on returns and exchanges. We reserve the right to deny returns or exchanges that do not meet our policy criteria.

7. Intellectual Property
All content on Souq Sahara, including text, graphics, logos, images, and software, is the property of Souq Sahara and protected by copyright and trademark laws. Unauthorized use or reproduction is prohibited.

8. Limitation of Liability
Souq Sahara is not liable for any direct, indirect, incidental, or consequential damages resulting from the use of our website or products. This includes, but is not limited to, damages for loss of profits, data, or other intangible losses.

9. Modifications to Terms
We reserve the right to update or modify these Terms of Use at any time without prior notice. By continuing to use our site, you agree to be bound by the latest version of these terms.

10. Governing Law
These Terms of Use are governed by and construed in accordance with the laws of the UAE. Any disputes arising from these terms or the use of our website shall be resolved in UAE courts.

11. Contact Us
If you have any questions or concerns about these Terms of Use, please reach out to us at email or WhatsApp.